Delivery and Return

DELIVERY

Our shipping times differ depending on the product, and each product will say if it is ready to ship or made to order. Our clothing and textiles are ethically made in California and our art prints are ethically made in Oregon. Given the separate shipping origins, some products may not be packaged together but will be reflected in your tracking info. 

Ready to ship products will be delivered within 5-7 days for domestic and 10-20+ for international depending on customs.
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Our clothing inventory is made to order to cut down on waste and to be able to offer a larger inventory and more sizing options since we are a small brand. Made to order items take 5-7 business takes for production and then standard delivery of 5-7 days for domestic and 10 - 20+ days for international. 
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Art prints are currently made to order, and print batches generally get started on Monday's and shipped by the end of the week, so production time can depend on when the order is placed. Just like clothing, expect 5-7 business days for production and then standard shipping time on top.

RETURNS & EXCHANGES

We accept exchanges for clothing and prints. OOAK items and original art are final, but if there are any issues please reach out to us at hello@mintakacollection.com
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For items that accept exchanges:
We accept exchanges within a 30 day window, starting from the day the product is delivered. The product being exchanged must be in a new, unused and unwashed condition. We do not cover shipping costs to return at this time, but will not charge shipping costs for the exchanged product. 
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If you would like to make an exchange for a different size, or the product is damaged upon delivery, please contact us as soon as possible on our contact page, or at hello@mintakacollection.com.
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We do not accept returns but if there are any issues with your order, please contact us.
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